Computer Security

The process of developing awareness campaigns
about computer security in a custom agency.

Brief

The team carried out awareness-raising campaigns to improve computer security in a customs agency.

The company had well-established protocols, so we desired to compare the expectations established with the actual situation and thus close the gap if it existed.

Role and Responsibilities:

• Researcher: define and ideate.
• Visual designer: digital graphic and design of campaign support products.
• Tester: design test cases.
• Duration of the project: 3 months.

Primary research

The results obtained in the survey and interviews allowed us to recognize that the company has a very high satisfactory evaluation in terms of computer security.

Therefore the team focused on minimizing some weaknesses, designing a campaign with a friendly and direct language, and reducing the risks identified in the research.

Media

For this campaign, we created metaphors to exemplify real-world security equivalences, applicable to computer security. Below are some posters designed, containing one sentence on awareness and a second sentence to address a solution

Materials

Office supplies, such as pens, post-its, and cups, were used to spread our message, bearing in mind that its misuse often causes security deficiencies.

Our slogan addressed the staff directly letting them know that their participation was vital. For example, in the case of post-its, we put a clear message to avoid writing down passwords on them.

The office supplies we designed worked as the staff became more conscious and more careful when it comes to computer security.

Thanks to the success of our job, we received a request for new campaigns to reinforce the work made.

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